aiRADAR by aiNOW
Bring brand mentions into one workspace
Collect feedback from agreed sources, group recurring topics and assign important cases to the right person.
Illustrative example
From a mention to an action
| Source | Feedback | Topic |
|---|---|---|
| Public comment | Where can I find the branch opening hours? | Information request |
| Online media | The company is opening a new service centre. | Company news |
| Customer review | The technician arrived on time. Thank you! | Service |
Fictional records illustrating the workflow. Actual sources and access are agreed separately.
What your team gets
Organised mentions
Filter records by brand, source, date and topic.
Alerts for relevant issues
Define which cases should be brought to your team’s attention.
Back to the source
Check the basis of a finding using the record text and available source link.
How it works
- Choose sources, brands and keywords.
- Collect available records and remove duplicates.
- Group topics and flag cases for attention.
- Assign a case and retain its review history.
Questions and answers
Which sources can we connect?
Social platforms, online media and other agreed sources, within available APIs, licences and usage terms. We verify the final list before launch.
How quickly does data arrive?
We agree update intervals per source. Platform limits and outages can delay collection.
Start with your use case
Tell us what you monitor and which decisions the data should support. We will work with you to select sources and a plan.
Discuss setup